We respect and protect your privacy. In the following General Data Protection Regulation (GDPR), we would like to give you an overview of which data is collected and processed for which purpose. We also inform you about your rights.
Reinventing Urban Mobility
At Volocopter we are constructing the very first manned, fully electric and safe vertical take-off copters in the world. So we want to make every person’s dream of flying come true and help modern cities to solve their growing traffic problems.
When we process personal information, it means that we collect, store, use, transmit or delete it.
Such is the personal data of:
We collect personal information from you when you contact us, e.g. as an interested party, customer or investor.
This means in particular:
For individual services of our enterprise we collect additional data. These are partially used for statistical purposes. For example, it shows how often our pages are accessed so we can graph out the basics for our media data. In addition, we also want to get an overview of our online offers which are particularly in demand.
This website uses Matomo (www.matomo.org), an open source, self-hosted software to collect usage data for this website. The visit analysis is completely anonymous.
The data on visitor behavior is collected to find out any problems such as pages not found, search engine problems or unpopular pages. Once the data (number of visitors who see error pages or only one page, etc.) is processed, Matomo generates reports for website owners to act on. (layout changes, new content, etc.).
Matomo processes the following data:
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Click this button to opt-out or opt-in:
We use the video platform Vimeo on this website. Operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA. When viewing the videos, data may be transferred from you. Volocopter limits this forwarding to a maximum, but it cannot be completely prevented.
What data does Vimeo collect
When you view an embedded video, your browser connects to the server of Vimeo. This results in data transfer and your data is collected, stored and processed on Vimeo’s server.
What does Vimeo store and process? IP address, information about your browser, operating system, device information, through which website Vimeo is accessed, your activities in the browser, such as session duration, bounce rate, which button you clicked.
If you are logged into Vimeo, more data is usually collected and linked.
How long is the data stored
Depending on the type 3 months to 2 years.
Where is the data stored
On your computer using cookies and at Vimeo. Vimeo uses servers in different countries around the world.
What does Vimeo do with this data?
Vimeo markets the collected data
Volocopter wants to attract interested parties or customers by providing videos and stay in contact. Data for the purpose of performing a contract (§. 6 (1) b), a pre-contractual measure (§.6 (1) b) for legitimate interest (§. 6 (1) f DSGVO) or based on your consent (§.6 (1) a)
What information does Mapbox collect
Mapbox automatically collects certain technical information, including (a) IP address, (b) device and browser information, (c) operating system, (d) request content, (e) date and time of request, (f) limited usage data, and (g) limited location data.
When is the data deleted?
We delete IP addresses after 30 days.
How is the data used by Mapbox
To store information so that you do not have to re-enter it during your visit and to monitor metrics about our website, such as the number of visitors and pages viewed; for internal diagnostic and analytical purposes to improve the services offered by Mapbox; and to market the Mapbox services. Mapbox may combine this data with information we receive from other sources. We have a legitimate interest in improving and marketing our services, and certain data collections are necessary to provide the services.
Mapbox is a global company and may share your data outside of the country in which you live. However, we will not share personal data outside the European Union unless the recipient is subject to appropriate contractual safeguards to ensure that the personal data is processed in accordance with EU law.
On our website we use a contact form. The purpose is to be able to communicate your request to us in a structured way.
Volocopter uses rapidmail to send newsletters and press information. Provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.
Rapidmail is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. The data you enter for the purpose of receiving newsletters or press releases will be stored on Rapidmail’s servers in Germany.
If you do not want any analysis by Rapidmail, you must unsubscribe from the newsletter or our press service. For this purpose, we provide a corresponding link in every newsletter message or press release.
For the purpose of analysis, the emails sent with Rapidmail contain a so-called “tracking pixel”, which connects to Rapidmail’s servers when the email is opened. In this way, it can be determined whether a newsletter message has been opened.
Furthermore, with the help of Rapidmail, we can determine whether and which links in the newsletter message are clicked. All links in the e-mail are so-called tracking links, which can be used to count your clicks.
For more details on the analysis functions of Rapidmail, please refer to the following link: https://www.rapidmail.com/data-security and/or https://www.rapidmail.com/data-protection.
Our websites on social media platforms serve to provide users as well as customers and prospects with information about our services and offers. The social networks are also deemed a forum for communication between users and Volocopter.
When you visit our social media sites, personal information will be shared with the social network providers. Please note that this data will not be stored and processed outside the European Union. This results in a different legal situation as regulated by the GDPR. Providers who have joined the US-EU Privacy Shield Agreement are committed to respecting the privacy principles set out in the GDPR. Your data is generally used by social network operators for market research and promotional purposes. Your behaviour on the Internet can be used to define your interests and create profiles that serve the purpose of presenting the user with, for example, customized advertisements inside and outside the network. For this purpose, so-called cookies are stored by the user’s browser. These are small text files that can be deleted using the browser settings. In addition, further data can be stored in the user profiles, especially if the user has an account with the respective social media platform and is logged in. The legal basis for the storage and processing of personal data is legitimate interest in providing useful information for customers and interested parties, as well as communication with users within the context of Art. 6 (1) lit. f GDPR. If you have an account, the operators of the social media platforms allow you to make individual privacy settings. All information regarding the storage and processing of your data as well as the contradictory possibilities can be found on the pages of the respective providers, which are listed below. The respective network provider is responsible for answering questions and the assertion of user rights in the context of social media platforms and their providers
We are represented on the following social media platforms:
20354 Hamburg, Germany,
Tel.: +49 40 419 131-0,
Data protection officer:
Data protection: https://privacy.xing.com/en/privacy-policy/general-information
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Irland
Data protection: https://www.facebook.com/about/privacy/
Google and YouTube
1600 Amphitheatre Parkway
Mountain View, CA 94043, USA
Data protection: https://policies.google.com/privacy
1601 Willow Road
Menlo Park, CA 94025, USA
Data protection/opt-out: http://instagram.com/about/legal/privacy/
Twitter International Company
One Cumberland Place
Fenian Street Dublin 2, D02 AX07, Ireland
Data protection/opt-out: https://twitter.com/de/privacy
You may find our Community Guidelines for all Volocopter social media channels here.
Within Volocopter GmbH, only those officers gain access to your data, who need it to safeguard our legitimate interests or to fulfil our contractual and legal obligations.
Outside of Volocopter GmbH, we may only transfer your data if required by law or if you have given your consent. To carry out your request or order, it is necessary to transfer your data to a number of locations, in particular:
A legal obligation to forward your personal data to external parties is particularly relevant for the following recipients:
In all these cases, we ensure that third parties only have access to personal data that is necessary for the performance of individual tasks. In addition, we make sure that third parties comply with industry-specific best practices and that the data of third parties is handled securely and confidentially and used only for the purposes we have identified.
For third parties outside the European Economic Space (EES), the protection of personal data is handled differently from in the EES. In such cases, we take precautionary measures (such as special contract clauses) to ensure that your personal information is treated with the same care as in the EES.
Very important: Under no circumstances will we sell personal information to third parties.
We are eager to respond to all your questions as soon as possible. However, sometimes it can take up to a month before you get an answer from us, as long as it is legally possible. Of course, if it takes more than a month to respond, we will tell you in advance how long it will take.
In some cases we may or may not give you any information. In so far as this is legally possible, we will always inform you promptly about the reason for the refusal. You have the right to file a complaint.
What rights do you have as an interested party or customer of Volocopter GmbH when it comes to the processing of your data (details can be found in the respective provisions of the General Data Protection Regulation (Articles 15-21))?
You can request access to information about your personal data processed by us. If your details are no longer correct, you can request a correction. If your data is incomplete, you can request a completion. If we have shared your information with third parties, we will inform those third parties of your correction – if required by law.
You may request the immediate deletion of your personal data for the following reasons:
Please note that a claim for cancellation depends on whether there is a legitimate reason for processing the data.
You have the right to request a restriction on the processing of your personal data for one of the following reasons:
We may process your data on the basis of legitimate interest or in the public interest. In these cases, you have the right to object to the processing of your data. This also applies if we use your data for our direct mail. Please note our separate note „Information about your right of objection“.
In some cases, you may not be satisfied with our response to your concerns. Then you are entitled to file a complaint to the management of Volocopter GmbH as well as to the responsible data protection supervisory authority.
You have the right to receive personally identifiable information you have given us in a portable format.
As part of our business relationship, we require the following personal data from you:
Without this personal information, we generally will not be able to contract with you or allow you to use our services.
We do not store your data longer than we need it for the respective processing purposes.
If the data is no longer required for the fulfilment of contractual or legal obligations, these are regularly deleted, unless their temporary storage is still necessary. Reasons for this can be the following (examples):
Case-specific right of objection
You have the right to object to the processing of your personal data for reasons that arise from your particular situation. The prerequisite for this is that the data processing takes place in the public interest or on the basis of a balance of interests.
In the event of an objection, we will no longer process your personal data. Unless we can provide compelling legitimate grounds for processing this data that outweigh your interests, rights and freedoms – or your personal data serves the assertion, exercise or defence of legal claims.
We use your personal data for our direct mailing. You have the right to object to this at any time. In the event of an objection we will no longer process your personal data for these purposes.
The objection can be made form-free and should be addressed as soon as possible to: